A broad outline of how PROADONIZ ("we", "us", "our") handles your personal information and applies to information we collect when you use our website, interact with us on social media, make a purchase from us, or otherwise engage with our services. ​ ​

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Information Collection ​

When you engage with PROADONIZ, be it through our website, social media platforms, or by making a purchase, we collect specific information. This might include your name, email address, physical address, phone number, credit card details, and any other information you opt to share. ​

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Informa​tion Usage

The information we gather is utilized to:

• Fulfill and process your orders

• Address your comments, queries, and requests

• Dispatch promotional materials and relevant updates

• Monitor and evaluate trends related to our services

• Adhere to legal stipulations, address disputes, and implement our agreements

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​​​Sharing Information

We respect your privacy and never sell your personal details. We might share information with third-party service providers when necessary, especially when it pertains to fulfilling your orders. ​

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Security

At PROADONIZ, we prioritize your security. We employ a combination of administrative, technical, and physical measures to ensure your data is shielded from unauthorized access, loss, alteration, theft, misuse, or destruction. ​

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Your Choices

You maintain control over your information. By accessing your online account, you can amend, update, or delete your details at any time. ​

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Updates to Privacy Policy

We might occasionally amend this Privacy Policy. Should any changes occur, we'll ensure you're informed by updating the policy's date and, in certain instances, by providing additional notifications. ​

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Contact

PROADONIZ For queries regarding this Privacy Policy, kindly reach out to us at: proadonian@gmail.com

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Return Policy

PROADONIZ operates on a unique print-on-demand framework. As a result, every item is specially crafted upon ordering. This system means we don't offer returns or exchanges for situations where the wrong size, color, or design has been selected, or if the customer changes their mind post-purchase. Nevertheless, if your product arrives damaged or with a manufacturing flaw, PROADONIZ commits to either replacing the item free of charge or offering a refund. This is contingent on you contacting us within 30 days of receiving the item. Please ensure you provide a clear photograph or video highlighting the issue. ​

If the same issue is evident across multiple products with identical designs, we'd need an additional photograph (or video) capturing all affected items within a single frame for validation. ​ It's essential to understand that PROADONIZ isn't liable for replacements or refunds if the customer mistakenly orders the incorrect size or color. If a delivery doesn't reach its intended recipient, a partial refund will be considered. For our Direct-To-Garment (DTG) items, there's an allowance of 0.5" for print positioning. Slight variations in the design's placement aren't deemed defects. For concerns arising from our providers, the same terms are applicable. ​